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Which UK networks offer Wi-Fi Calling?

28th October 2019

Wi Fi Calling which networks offer it

Along with VoLTE (Voice over LTE), Wi-Fi Calling is here to upgrade the humble phone call. As the name suggests, it lets you make and receive calls over Wi-Fi, as well as sending and receiving texts. That could be handy if you’re somewhere with little or no mobile signal, such as the London Underground, a place which notably has free Wi-Fi available in stations.

EE, Vodafone, O2 and Three each offer Wi-Fi Calling in some form, as do some MVNOs (Mobile Virtual Network Operators), but some offer more options or make it available to more phones than others.

Read on for a rundown of which networks offer Wi-Fi Calling and each network’s approach to it. Note though that in all cases Wi-Fi Calling may not work if you haven't bought your phone directly from the network in question.

UK Networks WiFi Calling

Network WiFi Calling Availability
Asda Mobile -
BT Mobile Check compatibility
CTRL Mobile -
EE Check compatibility
FreedomPop Check compatibility
GiffGaff -
iD Mobile Check compatibility
Lebara Mobile -
Lycamobile -
O2 Check compatibility
Plusnet Mobile -
Smarty -
Sky Mobile Check compatibility
Tesco Mobile -
Three Check compatibility
Virgin Mobile -
Vodafone Check compatibility
Voxi -
  • BT Mobile Wi-Fi Calling

BT Mobile lets all customers, whether on a SIM Only, Family SIM or Pay Monthly Phone plan, use Wi-Fi Calling to both call and text, and it works without an app, so it’s completely seamless.

However, it’s not currently available on all phones. At the time of writing to guarantee it will work you’ll need an iPhone 5S or above on iOS 11.3 or later, or a Samsung Galaxy S10, Samsung Galaxy S10 Plus, Samsung Galaxy S10e, Samsung Galaxy S9, Samsung Galaxy S9 Plus, Samsung Galaxy A80, Samsung Galaxy A70, Samsung Galaxy A40, Samsung Galaxy A8 (2018), Sony Xperia L3, Moto G7 Power, Huawei P30 Lite or Huawei P Smart 2019 with the latest available software. If using an Android phone you’ll also need to have bought it from BT.

However, some other Android handsets may work whether or not you bought them from BT Mobile.

Whatever handset you’re using, you’ll then need to enable the Wi-Fi Calling toggle in the settings screen for it to work.

Note that BT Mobile claims that it will gradually support more Android phones, but if you have a different one or didn’t buy it from BT Mobile there’s still a chance that it will work, the network just can’t guarantee it.

For more information on BT Mobile Wi-Fi Calling and a list of phones that might work, head here.

  • EE Wi-Fi Calling

EE offers true Wi-Fi Calling, which is to say there aren’t any separate apps or accounts involved, instead calls and texts will come through via your standard dialler and SMS apps, they’ll just use Wi-Fi to do so if you’re connected to a Wi-Fi network.

That makes it a seamless experience, which is a big bonus, and calls and texts will come out of your normal monthly allowance. Note however that EE’s Wi-Fi Calling doesn’t work on Pay As You Go.

The only other downside to EE’s Wi-Fi Calling is that it’s not available on all devices, but it is available on a large and ever-growing selection of handsets, including the Samsung Galaxy S10, OnePlus 7 Pro, Samsung Galaxy S9, Huawei P30, iPhone XS, iPhone 8, Samsung Galaxy S8, Sony Xperia XZ1 and many more. It also works on phones not bought from EE direct, but the network can't guarantee it will work with all phones so check the list linked below.

Find out more about EE Wi-Fi calling here.

  • FreedomPop Wi-Fi Calling

FreedomPop also offers Wi-Fi Calling. It’s not exactly app-free, but it uses the same app as standard messaging through FreedomPop does, so it’s a fairly seamless experience and it seems to work with all phones that work with the FreedomPop app (which is most of them).

Find more about FreedomPop Wi-Fi calling here.

  • iD Mobile Wi-Fi Calling

iD Mobile was one of the first MVNOs to offer Wi-Fi Calling and you’re getting true, app-free Wi-Fi Calling with it.

However, it’s only currently available for the iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 5S, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR and a selection of Android handsets, such as the Samsung Galaxy S10, Samsung Galaxy S10 Plus, Samsung Galaxy Note 10 Plus, Sony Xperia 1, Huawei Mate 20 Pro and Huawei P30, though iD claims to be working to bring it to more phones.

Find out more about iD Mobile Wi-Fi calling here.

  • O2 Wi-Fi Calling

O2 was the last major network to launch a Wi-Fi Calling service, and it’s currently not available on all handsets, but does work on the likes of the iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, iPhone XR, iPhone X, Samsung Galaxy S10, Galaxy S10 Plus, Galaxy S10e, Galaxy Note 10, Google Pixel 3, Pixel 3 XL, Sony Xperia XZ3, OnePlus 6T and various other phones.

If you have a supported handset you should get a software update to enable Wi-Fi Calling, after which it will work automatically whenever you’re on a Wi-Fi network - though in some cases you may need to enable it in your device's settings first. Note also that Android devices need to be using O2 firmware in order for Wi-Fi Calling to work.

O2 used to also offer an app-driven Wi-Fi Calling service called TU Go, which was an alternative for anyone without a compatible handset, however this has now been discontinued.

Find out more about O2 Wi-Fi calling here.

  • Three Wi-Fi Calling

Three also offers true, app-free Wi-Fi Calling for calls and texts.

On Android it works automatically while those on iOS devices below iOS 11.2 will need to activate Wi-Fi Calling in their phone’s settings screen. Currently it’s available for all iPhones running iOS 10.2 or later, plus the Samsung Galaxy S10, Galaxy S10 Plus, Galaxy S10e, Galaxy S9, Galaxy S9 Plus, Galaxy S8, S8 Plus, Note 9, Note 8, LG G6 and LG G5 when purchased from Three.

There are also a number of other Android handsets that it will likely work on even if you didn’t get them from Three, as long as you bought them from Europe.

Find out more about Three Wi-Fi calling here.

  • Vodafone Wi-Fi Calling

Vodafone’s Wi-Fi Calling service is similar to most others, in that it works seamlessly without the need for a separate app. You simply need to have a compatible handset and eligible plan (which most plans are) and then to enable Wi-Fi Calling in the phone’s settings. Once that’s done, you’ll be able to make and receive calls as normal, but over Wi-Fi when available.

Vodafone Wi-Fi Calling is available on the iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, Samsung Galaxy S10, Samsung Galaxy S10 Plus, Samsung Galaxy Note 10 Plus, Samsung Galaxy Note 9, Huawei P30 and Sony Xperia XZ Premium among many other devices.

Find out more about Vodafone Wi-Fi calling here.

  • Sky Mobile Wi-Fi Calling

Sky Mobile is one of the more recent networks to offer Wi-Fi Calling and currently it doesn’t work on many handsets. At the time of writing you need an iPhone 6 or later with 12.3 iOS or above, or a Samsung Galaxy S10, Samsung Galaxy S10 Plus, Samsung Galaxy S10e, Samsung Galaxy S9, Samsung Galaxy S9 Plus, Samsung Galaxy S8, Samsung Galaxy S8 Plus, Samsung Galaxy A7, Samsung Galaxy J4+, Sony Xperia XZ1, Sony Xperia XZ2, Sony Xperia XZ3 or Sony Xperia XA2.

To guarantee it works you’ll also need to have got your handset from Sky Mobile. You can find out more about Sky Mobile Wi-Fi Calling here.

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