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EE Swappable Benefits explained

11th November 2019

EE Swappable Benefits

EE knows that not everyone wants the same extras with their phone contract, which is why it has launched a selection of ‘Swappable Benefits’.

These, as the name suggests, are extra benefits that you can choose between and then later swap out for alternative benefits.

Below we’ll explain exactly what Swappable Benefits are available, how you get them, and how they work.

What are Swappable Benefits?

Swappable Benefits are extra perks available with many EE plans, such as a free subscription to Amazon Prime Video, or the option to roam for free in more places with Roam Further.

When you first take out a compatible plan you’ll be able to choose one or more of these Swappable Benefits, then, if your needs ever change, you can swap your benefits for alternative ones.

Generally you might be happy sticking with the same benefits throughout your contract, but having the freedom to switch could still come in handy. For example, one of the benefits lets you roam for free in more places, so you might want to activate this one before you go on holiday, then swap it out again once you’re back home.

What Swappable Benefits are available?

At the time of writing, EE offers six Swappable Benefits. There’s an Amazon Prime Video subscription, a BT Sport subscription (which includes HDR if you’re on a 5G plan), and a Roam Further Pass (which lets you roam for free in the US, Canada, Mexico, Australia and New Zealand as well as the standard free roaming locations).

Then there’s a Video Data Pass, a Music Data Pass and a Gamer’s Data Pass. These each let you use an unlimited amount of data for select services without it coming out of your data allowance.

The Video Data Pass allows it for Netflix, YouTube, BBC iPlayer, BT Sport, Amazon Prime Video, MTV Play and TV Player, the Music Data Pass allows it for Apple Music, Spotify, Tidal and Deezer, and the Gamer’s Data Pass Allows it for Pokémon Go, Harry Potter: Wizards Unite , FIFA and Star Wars: Galaxy of Heroes, as well as giving you the ability to stream your gameplay to Twitch without it eating into your data allowance.

Of course, these data passes only cover the data – where relevant you’ll still need a subscription to the supported services.

How do I get Swappable Benefits?

Swappable Benefits are available as part of EE’s Smart Plans and can be had on both Pay Monthly and SIM Only, as well as both 4G and 5G, and even on tablet plans.

When you take out one of these plans you’ll be asked to select your Swappable Benefits during checkout.

Note however that if you take out a plan with unlimited data you’ll only be able to choose between three Swappable Benefits, as the Data Passes wouldn’t benefit you, and therefore aren’t available as an option.

How many Swappable Benefits can I have at once?

That depends on your plan, as while all Smart Plans come with Swappable Benefits, the number varies from one to three.

Note that if you’re on an unlimited data plan with three Swappable Benefits, you won’t actually be able to swap them at the time of writing, because, as explained above, you can only choose between three benefits on unlimited data plans anyway.

How do I swap my benefits?

You can switch which Swappable Benefits you have active through your My EE account online, or by heading to the 'Plan, Benefits & Add-ons' section of the My EE app on iOS and Android.

How often can I change my Swappable Benefits?

Each benefit can be swapped every thirty days. As long as you’ve had a benefit active for at least thirty days you can swap it whenever you want – you don’t have to wait until your next billing date.

What if I want more benefits?

If you want more benefits active at once than your plan allows then you can pay for them individually. Amazon Prime Video is priced at £5.99 per month, the Video Data Pass is £8.99 per month, the Music Data Pass is £7.99 per month, Roam Further is £10 per month, the Gamer’s Data Pass is £7.99 per month, and BT Sport is £15 per month (after three months free).

If doing this it’s worth making sure you choose the most expensive ones (such as Roam Further) as your ‘free’ benefits and pay for the cheaper ones.

Note that BT Sport is so expensive when paid for separately because it includes large screen access when purchased this way. If you take it as a Swappable Benefit you then still have to pay £5 per month for large screen access. For free you can only use it on mobile devices.

How can I see which Swappable Benefits I have active?

Simply head to the 'Plan, Benefits & Add-ons' section of the My EE app (available from the App Store and Google Play Store). Alternatively you can find out via the My EE account website, or by texting SMART to 150, or by speaking to an EE advisor.

Is there anything else I should know about Swappable Benefits?

Roam Further includes a roaming data limit of 15GB or your plan limit, whichever is lower, and the BT Sport app requires a TV licence to use.

Data Passes only function “in the countries included in your plan allowance.”

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