November 20, 2016

iD Mobile 4G Coverage and Network Summary


Updated : November, 2016

Introduction to iD Mobile 4G

iD from Carphone Warehouse is an MVNO which uses Three’s infrastructure, but aims to stand out by offering free roaming in 29 countries in total (that’s less than Three’s total of 42, but the selection is slightly different), as well as low prices and flexible tariffs.


As iD uses Three’s masts it has the same amount of 4G coverage as Three. That’s not such a good thing as Three purchased the least amount of 4G frequency spectrum in the UK’s 4G auction. It was also the last major network to launch 4G, but despite that it has over 63 percent UK population coverage with 4G currently and aims to hit 98 percent population coverage ultimately, so coverage should soon be very strong. Three customers also have a 4G signal 39.77% of the time according to OpenSignal, which is less than rivals but sure to improve.

Popular iD Mobile Deals

All SIM Only deals come with double data and 4G included.

Expand + for full plan details

DealMonthly CostView DealDataMinutesTextsDurationPlan Extras
ID-SIM-compressor£4See Deal250MB25050001 monthCapped Plan.
ID-SIM-compressor£10See Deal4GB50050001 monthCapped Plan.
ID-SIM-compressor£7.50See Deal2GB
25050001 monthCapped plan.
ID-SIM-compressor£5See Deal1GB
25050001 monthCapped plan.
ID-SIM-compressor£14See Deal4GB100050001 monthData Rollover.

View all iD Mobile deals >

iD 4G Network Coverage Overview

Types of 4G from iD:

Standard 4G – Around 5 times faster than a standard 3G network.

4G from iD uses the following network frequencies:

o 800 MHz (0.8 GHz)
o 1800 MHz (1.8 GHz)

Find out more about 4G frequencies in the UK here.

Roaming destinations

iD allows you to use your minutes, texts and data at no extra cost in Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Sweden and the USA. However only 3G speeds are available and free roaming is only offered by TakeAway plans.

Use iD Mobile’s coverage checker here to find out about coverage and speeds in your area.

iD 4G Coverage

Three and by extension iD now has over 63% UK population coverage with 4G. In fact, it might be more than that, as Three hasn’t updated this figure in a while. Towns and cities with partial or full coverage include but are not limited to: Aberdeen, Birmingham, Blackpool, Bolton, Bournemouth, Bradford, Brighton, Bristol, Cambridge, Cardiff, Cheltenham, Coventry, Derby, Dundee, Durham, Edinburgh, Exeter, Glasgow, Gloucester, Huddersfield, Ipswich, Leeds, Leicester, Liverpool, London, Luton, Manchester, Milton Keynes, Newcastle Upon Tyne, Northampton, Norwich, Nottingham, Oxford, Plymouth, Portsmouth, Preston, Sheffield, Southampton, Southend On Sea, Stoke On Trent, Swindon, Watford and York.

  • Sergio Da Silva


    I don’t want your kind regards, I want my money back, on the 19th which is when this absurd data problem took place was when I got a new phone and I didn’t know that the app data could carry on network data as I didn’t stop it and I wasn’t using it. I want my hard earned money back and not your sincere apologies as you couldn’t give two craps. I am innocent and what you are doing is pure thievery and to say that I’m liable for these add ons that I didn’t even use!!!!!!!!!!!!!!!! you must be having a laugh. I will do what I can to get my refund but I hope this company doesn’t last long as what you are doing is not right. I thought at the beginning “lets try this company out it might be pretty good” gosh I am so wrong biggest mistake, If I knew I wouldn’t even touch your company with a barge pole, your a bunch of thieves. If I dont get my refund that I am entitled to then I will cancel my direct debit and youll get no more money from me. Is this the strategy that you use to keep your customers happy?!?!?!?!?!?! “Maximise our profits but lets ignore the 3rd party spill over effect that we have” Was promised a call back from a manager did I get any noo! Your customer service is a shambles, I wasted so much time with this stupid situation. I will write on every website possible about you and hope you lose dozens of customers thanks to my reviews and will post on blogs relating to network services. Youll be worse off, you might think that I’m not going to but I will because that is my money not yours. For crying out loud your network doesn’t even work in my conservatory, its so pathetic and to be charged £75.13 extra!!!!!!! you company is full of con artists and I will spread the message.

    No kind regards

  • toboev

    An employee at the Three shop in Merry Hill told me that iD only had the use of 60% of Three’s masts, heavily implying that the service from iD was not a direct substitute for the service from Three. He told me this as a counterpoint whilst I was arguing for a better deal on my monthly contract.

    Is there any truth in what he says, or was he simply stirring up FUD to keep me from moving to iD?

    • Mike

      Their call centre said it only had their old frequency….. Poor practice, if 3 don’t want competition they shouldn’t have sold out to I’d!

  • Phil Barnett

    Phil Barnett • 6 minutes ago
    Dealing with their South African call centre is a nightmare !
    I ordered up one of their sim only deals, the card came quick enough card in phone and dialed the activate number all OK.
    Asked to download APP form iTunes so I could transfer my old number the trouble begins YOU HAVE TO DO THIS TO PORT YOUR OLD NUMBER The APP is slow and unresponsive when you finally get to the last step it kicks you out asking you to try again …….enter all the info 5 more time and kicked out 5 more time Hmmmmm I then look at the APP reviews and most complain of the same fault. So I try the website go to register link ……its dead goes to page unavailable !
    I phone South African call centre to complain they hung up on me as I had a problem.
    called back asked for manager ….explained all above she tried waited ages systems slow today ……..NO there is no WEB PAGE I had enough of this I cancelled my contract with in 5 hours of card being delivered I have also cancelled my direct debit incase they try to take money from me I don’t want this sort of hassle from this bunch of idiots I want a carefree experience
    I’m keeping to Giffgaff I have had no trouble from them at all in fact I have not heard a bad word said about them

  • Rob H

    Your article is wrong – only ID’s more expensive TakeAway tariffs have inclusive overseas roaming. The rest charge standard roaming rates, 19p per minute for calls to the UK made within the EU.

  • sunny

    Id mobile company is NOT AT ALL worthy to sign any contract. Customers and I have been charged extra for nothing, Fraud bills, without permissions ADD ons, rude customer service agents, surprised over charged bills for very poor signal network. AVOID this company and stay happy.

    • Eline Peeks

      I agree. No network service and Customer Services are abysmal. Wish I’d never heard of them!

  • sunny

    plans are very cheaper in price but dont get trapped. you will be overcharged later once signed the contract. Be aware from this company and carphone warehouse, oh my god, the agent adds few addons without your permissions and ask for signing contracts. So FRAUD company.

  • Mark Lloyd

    I’ve been on ID for some time now and largely they are pretty good. However on a number of occasions I have had 4G signal on my iPad with a three sim in it and inches away – no service on my iPhone on ID. Just tonight I was streaming Netflix on my iPad for an hour and had no service on my phone. I’m guessing that three either priorise connection for their own customers or ID don’t have access to the full network. I’d be interested to hear other people’s experiences.

  • AS400 Sumitha

    I tried to cancel my account. No confirmation email. Kept taking money from account. Cancelled the direct debit from bank. A phone call from ID immediately followed and the direct debit got reinstated. I was told that the account is NOT closed and the promise that it’d be closed was extended. Found out that they are still taking money and haven’t closed the account. Have raised a complaint with them. Have asked for closure. still no email confirmation. waiting to see what happens

  • dean howe

    Worst company I have ever had to deal with. Only been with them for one month and already been charged 3 times. Phoned to complain and they said a manager will call me in 48hours… no call’s. Whenever I phone back to try and resolve it they can’t understand English and end up hanging up on me. Avoid at all costs

  • Lila

    To any and ALL people considering using ID Mobile:


    Not only did they take 50mb of data off my phone while I was sleeping, in my own house with the Wifi turned on the very first day I received it!! …
    ((which supposedly unless you manually turn off the mobile data even with wifi on they will still use the data… wtf?? ))

    But then after calling them the very next day saying I wanted it cancelling i told them I couldn’t get to a store till the thursday, told that wouldn’t be a problem and as I was cancelling within the first 14 days there would be no charge…… They have sent me a bill for £4 for the 4 days I had the contract ((including the days before I even RECEIVED the phone!!!! ))… because it wasn’t returned till the Thursday…